Solved: Cancelling a sim card

Anonymous · ‎29-03-2017

I was offered a pay monthly sim card and agreed to order it but I have now changed my mind and do not need it

I have not activated the sim card its still sealed can I just return it as I have not started using it

MI5 · ‎29-03-2017

Providing it is within 14 days of receiving the sim you can return it and cancel.
Contact customer service tolet them know your wishes http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-03-2017

Providing it is within 14 days of receiving the sim you can return it and cancel.
Contact customer service tolet them know your wishes http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎29-03-2017

http://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Cancelling a sim card

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

Default