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Cancellation

Holly4
Level 1: Joiner
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I’d like to cancel my Disney subscription please
Message 1 of 5
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MI5
Level 94: Supreme
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@Holly4 

Login to your http://www.o2.co.uk/myo2

Go to your extras and click the + sign beneath Disney.

Click on Manage

Then slide the auto renew off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
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Holly4
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Hi, I got so far but there’s no option to press manage
Message 3 of 5
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MI5
Level 94: Supreme
  • 128169 Posts
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Registered:

@Holly4 

You can only cancel after the first month of the free trial.

Make sure it's the big + sign you are clicking on too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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Marjo
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Welcome to our community @Holly4 !

Do keep us posted so we know if you're sorted or need any further help at any point. Have a great weekend ahead too. slight_smile

Message 5 of 5
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