cancel
Showing results for 
Search instead for 
Did you mean: 

Cancellation of sim only contract

Joey12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So i’ve had my iphone SE for two years and it’s broken now just a few days after I finished paying for the contract, it’s now broken and I’ve recently changed my tariff and I’ve now entered a twelve month sim only contract, I want to know if I upgrade and start a new tariff will my sim only contract automatically end or will I be paying for both.
Message 1 of 3
581 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122195 Posts
  • 609 Topics
  • 18979 Solutions
Registered:
If you upgrade your SIM only will end and you will start paying the new tariff price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
578 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 122195 Posts
  • 609 Topics
  • 18979 Solutions
Registered:
If you upgrade your SIM only will end and you will start paying the new tariff price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
579 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Joey12, sorry to hear your iPhone SE is broken confused I hope the info above clarifies what you can do next, but please do let us know if you have any additional questions!

 

Which phone where you thinking of getting next?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
467 Views