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Cancel order

Bod1888
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How do I cancel an order I placed online today,decided I don't need upgrade so want to cancel

 

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MI5
Level 94: Supreme
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@Bod1888 

Try calling Guide: Coronavirus Community Help and Support 

Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

If not, you can cancel under change of mind policy

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy#:~:text=The%20window%20t....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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