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Cancel my upgrade

Tani1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I would like to cancel my upgrade?

I upgraded my phone on the 27th December 2021 and I would like to return the phone and cancel the upgrade.

I have tried to connect by ringing the 202 number but get cut off.

I have tried to do a live chat and I get cut off.

Please can someone just give me a returns label and cancel the upgrade?

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pgn
Level 64: Magistrate
  • 24709 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Hey @Tani1 - we are all customers, like yourself, here.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Good luck.

O2CommunityAwardNotCS




O2 Social Media
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Message 2 of 2
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1 REPLY 1

pgn
Level 64: Magistrate
  • 24709 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Hey @Tani1 - we are all customers, like yourself, here.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
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