Cancel my insurance

[Nyree]

Does anyone know how to cancel the insurance on my o2 app it has been a nitemare trying to contact o2 to do it

[jonsie]

Guide: Coronavirus Community Help and Support 

You must call customer service
Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary