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Cancel account

Jodayle
Level 1: Joiner
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How do I cancel my account I want to go sim only and take my number with me

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MI5
Level 94: Supreme
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@Jodayle 

If you mean you want to stay with O2 you don't cancel. You just need to upgrade to a sim only contract.

You can do this in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jodayle 

If you mean you want to stay with O2 you don't cancel. You just need to upgrade to a sim only contract.

You can do this in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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