@Marjo , @Martin-O2 , @EmilieT
Hi, this is my first time posting. I found all you from this post: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416#acces...
Please kindly help me with my issue.
I am seeking how to cancel (terminate) my monthly contract as of the end of next month, but really STUCK, as I cannot reach any customer services, including 202, My O2 and anywhere else.
I also checked Upgraded Guide and Old Guide, and could find some hints related to PAC and STAC codes. However, I do not want to keep my number, nor I want to move to another network, but I just want to terminate O2, so I understand that both PAC and STAC are not the right method to use for this time.
Upgraded Guide:
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852
Old Guide:
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Could you please let me know how I can send notice?
