cancel
Showing results for 
Search instead for 
Did you mean: 

Can't receive calls or texts, or make callas

CallanBuckle
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I recently changed sim and phone to and s20 ultra.
Now I can't receive calls or texts and I can't makes calls. I can only do outgoing texts and use data and have no idea how to solve this
Message 1 of 2
404 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@CallanBuckle 

Use your old sim for now if you can.

Otherwise, call O2

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
402 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@CallanBuckle 

Use your old sim for now if you can.

Otherwise, call O2

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
403 Views