cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t pay bill

corona_sucks
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Am I the only one that can’t pay my airtime bill? On my o2 app it says we can’t display your latest airtime bill please try again later and says the same thing on the website. I can’t call 202 because I haven’t paid and can’t start a conversation because all agents are busy. 

Message 1 of 8
883 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@corona_sucks 

There is a known issue with payments which O2 are working on and hope to have fixed overnight.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 8
881 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@corona_sucks 

There is a known issue with payments which O2 are working on and hope to have fixed overnight.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
882 Views

corona_sucks
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Oh perfect thank you!

Message 3 of 8
878 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
874 Views

Moggy1
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Glad I'm not the only one, paid device plan fine just not airtime 

Message 5 of 8
798 Views

RosieJayne1
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Have you had any luck yet? I'm still trying...

Message 6 of 8
732 Views

Cleoriff
  • 122352 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@RosieJayne1 wrote:

Have you had any luck yet? I'm still trying...


It's still being worked on @RosieJayne1 🙄

Veritas Numquam Perit

Girl in a jacket
Message 7 of 8
727 Views

JayMay
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I'm having the same problem, It's been like it for over 24 hours now. I was able to pay my device plans with no issues, it's just the airtime section that doesn't work.

Message 8 of 8
715 Views