This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't get text messages

Frances21
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-07-2022 13:03

on ‎09-07-2022 13:03

I'm having difficulty sending messages and emails 

Message 1 of 4
665 Views
0 Kudos
3 REPLIES 3

Frances21
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎09-07-2022 13:06

on ‎09-07-2022 13:06

Can you help me 

Message 2 of 4
664 Views
0 Kudos

MI5
Level 94: Supreme
In response to Frances21
  • 144449 Posts
  • 634 Topics
  • 27680 Solutions
Registered:

on ‎09-07-2022 14:08

on ‎09-07-2022 14:08

@Frances21 

Some tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
654 Views
0 Kudos

pgn
Level 74: Whizz kid
In response to MI5
  • 36016 Posts
  • 228 Topics
  • 1595 Solutions
Registered:

on ‎09-07-2022 19:42

on ‎09-07-2022 19:42

And your e-mail problem, @Frances21, is more likely to do with data setting on your phone, once you have followed the guidance above for text message

Also make sure your phone iss current with updates and that it has been rebooted recently. Good Luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 4 of 4
640 Views
0 Kudos
Top Kudoed Authors
View All
Top