Can’t get onto account to pay bills and they are now outstanding because I cannot access my account

[cdiamond]

I live in a different country and you are sending me two bills monthly. Denied me access from my 02 account so I cannot access to pay. This is beyond a joke

[MI5 · Accepted solution]

@cdiamond 

You need to call.

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

Guide: How to Pay Your Bill (Contract) 

[Bambino]

@cdiamond Download Skype Guide: A Guide to Skype to speak to the Payment Management Team free on +44800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support