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Can't find my account on my app

Andrew20
Level 1: Joiner
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‎02-03-2024 20:04 - edited ‎02-03-2024 20:07

‎02-03-2024 20:04 - edited ‎02-03-2024 20:07

My son phone was on virgin but I've never been able to check is bill since moving to 02 can you help 

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MI5
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on ‎02-03-2024 20:20

on ‎02-03-2024 20:20

@Andrew20 

He'll need a separate login for his number.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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