Solved: Can't call the UK from abroad

ABP22 · ‎08-09-2023

Hi there,

I can't seem to call any numbers in the UK (haven't tried other countries) whilst I am travelling in Bali. It just dials out without ringing.

Could you please help? I need my phone for business.

Thanks!

Ben

MI5 · ‎08-09-2023

@ABP22

You need the O2 Travel bolt on for Indonesia.

https://www.o2.co.uk/international/using-your-phone-abroad

Add it in your MyO2 or contact O2.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-09-2023

@ABP22

You need the O2 Travel bolt on for Indonesia.

https://www.o2.co.uk/international/using-your-phone-abroad

Add it in your MyO2 or contact O2.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ABP22 · ‎08-09-2023

Thank you MI5!

MI5 · ‎08-09-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Can't call the UK from abroad

Upgraded to existing O2 number to sim only

End of contact

Account issues

Keep old Phone number

Need PUK code