Can't afford to pay

[Anonymous]

Hi guys, first post

Basically, I've never missed a payment in the 10 years or so I've been with o2 but I've recently switched jobs so can't afford to pay on my usual day. I get my bill at the start of the month and the direct debit is set up for the 16th (previous payday) but now I won't be able to pay until around 1st of next month. I can't see o2 moving it that far ahead so what're my options?

[MI5 · Accepted solution]

You must call CS and explain. They will help you with sorting it out, but do not just ignore it as this could lead to disconnection.
http://www.o2.co.uk/contactus

[Cleoriff]

As @MI5 says it's important to do this asap. Some people never contact O2 for problems like this and then they are given a default. Pleased you came here to ask first @Anonymous Best of luck with it...

[MI5]

Indeed....

[Anonymous]

I'd never just leave it! ill contact them tomorrow and see what the score is. Thanks guys!

[MI5]

Good luck