Can't access an account in my name

[SteveC71]

I've received an email about having used up data on a phone that I pay for but the number does not appear in myo2 when i log in. If i try to add it to my02 it says it is already allocated to a myo2 account. I need to add some data to the account. How do I access the account?

[Cleoriff]

@SteveC71 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2