Re: Can receive calls but cant make

cjp1882 · ‎23-01-2024

Hi - as the title suggests, I am on holiday, I can receive calls and texts and data works but I cannot make outbound calls. I need to urgently. Thanks

Enlli · ‎23-01-2024

Where are you?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎23-01-2024

@cjp1882

Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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cjp1882 · ‎23-01-2024

Sri Lanka

cjp1882 · ‎23-01-2024

Tried all and none worked, I have no social media - is there no email?

cjp1882 · ‎23-01-2024

Thanks for the try however

MI5 · ‎23-01-2024

No email @cjp1882 sorry.

Use SKYPE to call Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

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