Solved: Can i add a bill to next months?

LoisMRx · ‎14-12-2021

Hi,

Just curious as to whether I am able to add my current bill onto next month as I don't have a bank card until the end of the week when I get back into England. But need my phone for work.

gmarkj · ‎14-12-2021

You would need to speak to the Payment Management team to ask.
They might be able to delay payment but there are no guarantees @LoisMRx

Their phone number is 0800 902 0217

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎14-12-2021

You would need to speak to the Payment Management team to ask.
They might be able to delay payment but there are no guarantees @LoisMRx

Their phone number is 0800 902 0217

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎14-12-2021

@LoisMRx

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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