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Can I pay my contract off to cancel it early?

loopy_levi
Level 1: Joiner
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Am I able to pay my contract off early for the remaining months? And how do I find out the cost of this. I am only showed an upgrade price but I just want to cancel it.

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Bambino
Level 78: King of Kings
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@loopy_levi Yes you can. See this guide: How does O2 Refresh work?

If you're on a standard contract you'll need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 902 0217 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19876 Posts
  • 961 Topics
  • 2846 Solutions
Registered:

@loopy_levi Yes you can. See this guide: How does O2 Refresh work?

If you're on a standard contract you'll need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 902 0217 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@loopy_levi 

Text INFO to 85075 to get details on any early termination fees that may be payable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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