Can I move from Pay Monthly to Pay as you go?

[Jolaf87]

My contract is about to end in 4 weeks. How can I completely cancel rolling over my existing contract and have my phone number using one of Big Bundle Pay as you go?

[gmarkj · Accepted solution]

Once you have received and paid the final bill of your contract (the minimum term), call o2 customer services who can switch you over.
I believe they will need to send you a new sim, but they will confirm when you speak to them.

[Bambino]

@Jolaf87 To add to the advice from @gmarkj, take a look here: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[Marjo]

Hi @Jolaf87 , I hope you got all the information you needed for changing to PAYG from your Pay Monthly contract. Let us know if you have any additional questions.