I don't have a functioning printer and I do need to keep paper records for tax purposes. Can I insist on a paper bill? I get so frustrated with the 'but it saves paper' argument when it plainly is all about O2's costs and profits!
Lower costs = more competitive phone packages. Just a thought.
If you are keeping them for tax purposes, is it because you are running yourself as a sole trader / limited company / etc? If so, you may be better on a business account, they may be better placed to support you in this.
on 18-01-201019:54 - last edited on 16-06-201217:49 by Admin
If it's any help, if you're on a consumer account, you can ask for them to provide you with a VAT invoice online. This includes all the information that you need for an HMRC-compliant invoice.
I'm *not* a tax specialist, but it may be that printing this off is acceptable, just from reading the guidance below. Certainly that's what I do when claiming expenses from my employer, and never had any complaints so far.