Solved: Re: Can I change my order once completed need to c...

Anywhere · ‎02-08-2019

Hi everyone, do you know if I can change my order as I have ordered the wrong colour of phone

MI5 · ‎02-08-2019

You could try by calling customer services Guide: How to find help & contact O2

but usually, you would need to take delivery of the phone and then return it under the 14 day change of mind policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-08-2019

Hi @Anywhere

You could try by calling customer services Guide: How to find help & contact O2

but usually, you would need to take delivery of the phone and then return it under the 14 day change of mind policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎02-08-2019

You can't change it online

Best option call customer service in the morning

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Can I change my order once completed need to change colour of phone

Hwonto activate sim

Mastercard text

Switch up and Disney plua

Can I use my O2 SIM in USA during holidays?

Restricted service