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Can I change my order once completed need to change colour of phone

Anywhere
Level 1: Joiner
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Hi everyone, do you know if I can change my order as I have ordered the wrong colour of phone
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MI5
Level 94: Supreme
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Hi @Anywhere 

You could try by calling customer services Guide: How to find help & contact O2 

but usually, you would need to take delivery of the phone and then return it under the 14 day change of mind policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121991 Posts
  • 609 Topics
  • 18829 Solutions
Registered:

Hi @Anywhere 

You could try by calling customer services Guide: How to find help & contact O2 

but usually, you would need to take delivery of the phone and then return it under the 14 day change of mind policy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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jonsie
Level 94: Supreme
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You can't change it online

Best option call customer service in the morning

Guide: How to find help & contact O2 

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