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Calls

Dana
Level 1: Joiner
  • 1 Posts
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Registered:
I can't call or receive calls but I can send and receive texts.
Message 1 of 5
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Outage
Level 1: Joiner
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Registered:
Turned of my WiFi on my iPhone and could make a call, what is happening?!!!!
Message 2 of 5
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jonsie
Level 94: Supreme
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Registered:

There seems to be a network issue at the moment

https://twitter.com/O2/with_replies

Message 3 of 5
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MI5
Level 94: Supreme
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Registered:

@Outage @Dana 

A few reports of this today. 

Seems there is a problem effecting a few customers.

Try removing SIM card and rebooting to see if it helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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Marjo
Former Staff
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Registered:

Hi @Dana and @Outage , I hope everything's working ok for you today? slight_smile

 

The issue mentioned above by @MI5 and @jonsie has been fixed for the small proportion of customers who may have been experiencing difficulty when using voice over 4G and voice over wifi service to make an outgoing call yesterday. We apologise for any inconvenience that this might have caused.

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Message 5 of 5
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