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Calls dropping

Noz
Level 1: Joiner
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Unable to make calls, calls constantly dropping

 

As a result can't get through to O2 complaints team

 

Help 

Message 1 of 4
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MI5
Level 94: Supreme
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@Noz 

See guide to help narrow down the issue Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Noz
Level 1: Joiner
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I know what the issue is. The phone mast in my area has been down for 5 days now

 

I want compensation, but can't get through to customer services as my call keeps dropping

Message 3 of 4
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MI5
Level 94: Supreme
  • 146101 Posts
  • 636 Topics
  • 28151 Solutions
Registered:

@Noz 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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