cancel
Showing results for 
Search instead for 
Did you mean: 

Caller I.D displaying Russia area code +7

DGill
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:
So I’ve had this issue for the past few months and now it is getting more common everyday. I have a IPhone 7 with a 02 contract SIM card.

When people call my number from their mobile number or landline the caller I.D will display +7 followed by their actual digits of the number they are calling from. This makes it seem they are calling from Russia. So it happens now and again more than usual now. When they send me a normal sms message their number comes up fine. So this will happen with stores contact and none stores contacts. My regional settings are set to United Kingdom. And I have tried turning phone on and off and removing SIM card.

It is very frustrating as it doesn’t display the contact name so I don’t know who’s ringing.
Message 1 of 6
1,214 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 123020 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@DGill 

I'll ask our account advisors if they can help with this.

@O2Georgina @O2Ellie are you able to help @DGill ?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
1,211 Views

O2Georgina
  • 387 Posts
  • 0 Topics
  • 13 Solutions
Registered:

@Cleoriff  Thanks for the tag.

@DGill  I will send you a private message now so we can look in to this for you

signature
Message 3 of 6
1,209 Views

Cleoriff
  • 123020 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

Thanks @O2Georgina thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
1,203 Views

O2Georgina
  • 387 Posts
  • 0 Topics
  • 13 Solutions
Registered:

@Cleoriff 

You're welcome slight_smile

signature
Message 5 of 6
1,201 Views

Jamie007
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I’ve got the same problem been happening for last 3 months
Message 6 of 6
1,083 Views