This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

CORONAVIRUS!

Olruleman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-03-2020 15:16

on ‎25-03-2020 15:16

Has anybody been able to delay payments for coronavirus?
Message 1 of 3
459 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 144068 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

on ‎25-03-2020 15:18

on ‎25-03-2020 15:18

@Olruleman 

You need to speak to O2 as each case will be reviewed individually https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/td-p/1303464

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
456 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 93150 Posts
  • 609 Topics
  • 6953 Solutions
Registered:

on ‎25-03-2020 15:29

on ‎25-03-2020 15:29

A cople have posted that they have been successful so give them a call. Good luck four_leaf_clover

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
432 Views
0 Kudos
Top Kudoed Authors
View All
Top