Billing

[Draig13]

Hi, I've just received email advising my monthly bill. however, I can't find the 'Download Bill' link when logged into My O2

Never had a problem before, whats' gone wrong?

[MI5]

@Draig13 

O2 have messed up a system update which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2