Solved: Billing

rosiewardingley · ‎21-02-2022

Hi I got my new o2 phone on 5.2.22 I have been charged for my bill today?

However when I get onto my o2 it says next bill due in 12 days 5.3.22

why have I been charged early and why am I paying again in less then 2 week time!

MI5 · ‎21-02-2022

You pay a month in advance and payment is taken 14 days after your bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-02-2022

@rosiewardingley

You pay a month in advance and payment is taken 14 days after your bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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