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Billing

rosiewardingley
Level 1: Joiner
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Hi I got my new o2 phone on 5.2.22 I have been charged for my bill today?

However when I get onto my o2 it says next bill due in 12 days 5.3.22

why have I been charged early and why am I paying again in less then 2 week time!

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MI5
Level 94: Supreme
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@rosiewardingley 

You pay a month in advance and payment is taken 14 days after your bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144977 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

@rosiewardingley 

You pay a month in advance and payment is taken 14 days after your bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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