Your contract doesn't end until you cancel it
If you are on a Refresh contract and the device is paid for you only pay the airtime each month until you cancel
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Hi @RJ83 , lots of helpful suggestions above for how the billing works in different situations so hopefully you got all the information you were looking for. If you still have questions feel free to pop back in and let us know.
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