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Billing Date

Billing13
Level 1: Joiner
  • 1 Posts
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Registered:
How can I change my billing date to the 1st of the month
Message 1 of 3
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MI5
Level 94: Supreme
  • 126856 Posts
  • 613 Topics
  • 21801 Solutions
Registered:

@Billing13 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 3 of 3
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O2EmmaLouise
O2 Support
O2 Support
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:
Hi there,

You’ll need to contact us on 202 free from your mobile to change your billing date 🙂

Have a great day!
Message 2 of 3
139 Views

MI5
Level 94: Supreme
  • 126856 Posts
  • 613 Topics
  • 21801 Solutions
Registered:

@Billing13 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
138 Views