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Bill

Kerry44
Level 1: Joiner
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on ‎02-05-2024 19:18

on ‎02-05-2024 19:18

Hi my bill is overdue and I cannot receive incoming calls or messages. I am suffering financial hardship. Can you deduct anything from bill so I can try and get back upto date?

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MI5
Level 94: Supreme
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on ‎02-05-2024 19:30

on ‎02-05-2024 19:30

@Kerry44 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Contract) 

Guide: How to find help & contact O2 

You can use Skype on your phone to call 0800 numbers for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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