Bill

[Mikmak]

Ive paid bill but phone keeps asking me to pay for it 

[Mikmak]

Ive had this phone for over 5 years im thinking of changing 

[Mikmak]

A thank you would be nice instead i get message saying my phone will be defunct in 4 days if I dont pay 

[MI5]

@Mikmak 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

[Oxonian]

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@Mikmak wrote:

Ive had this phone for over 5 years im thinking of changing 

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@Mikmak 

I am sure that the staff in your local O2 store will be pleased to take you through what they can offer :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

General information can be found in :- 

Guide: Upgrading Your O2 Phone 

[MI5]

Guide: How to find help & contact O2 

Visiting an O2 Store: 

Our Stores are also there to help and can deal with a number of different service related queries. You can find your nearest store here.