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Bill

VJ1
Level 1: Joiner
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on ‎03-01-2021 20:13

on ‎03-01-2021 20:13

Hi I have been charged little extra on my bill showing as adjustments. Can someone explain to me what's this charge for? Thanks
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Bambino
Level 84: Resplendent
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on ‎03-01-2021 20:18

on ‎03-01-2021 20:18

@VJ1 You can see what the charge is on your MyO2 page: http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
In response to Bambino
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on ‎03-01-2021 20:23

on ‎03-01-2021 20:23

@VJ1 

We have no access to accounts here, sorry.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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