on 26-04-2024 15:53
I have just paid my bill and it has came.out of my bank but I my services have not been reinstated
on 26-04-2024 16:10
@Amber2103 It can take 24-48 hours for payment to clear O2's account. Longer if paid in on a Friday as the weekend approaches. If you want to avoid problems like this in the future, set up a Direct Debit.
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support