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Adam321
Level 1: Joiner
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Hi why is my bill so high wen I have finished paying for my device, I only need a sim only now been quoted £15 from other companies 

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gmarkj
Level 66: Unequalled
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If you didn't get your deal directly from o2 @Adam321 then your monthly amount won't go down once you hit the minimum term.
Also check your bill for any additional charges:

Guide: How do I get to the 'Download Bill' page? 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
Level 94: Supreme
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gmarkj
Level 66: Unequalled
  • 12709 Posts
  • 95 Topics
  • 1160 Solutions
Registered:

If you didn't get your deal directly from o2 @Adam321 then your monthly amount won't go down once you hit the minimum term.
Also check your bill for any additional charges:

Guide: How do I get to the 'Download Bill' page? 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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