This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bill payment

Bass
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-11-2023 18:29

on ‎21-11-2023 18:29

Why have a paid twice ? X2 payments of £25 came out of my account 

Message 1 of 2
178 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 145031 Posts
  • 635 Topics
  • 27831 Solutions
Registered:

‎21-11-2023 18:33 - edited ‎21-11-2023 18:34

‎21-11-2023 18:33 - edited ‎21-11-2023 18:34

@Bass 

As customers here only we wouldn't know, sorry, but refresh contracts do have separate device and airtime bills. Guide: How does O2 Refresh work? 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
175 Views
0 Kudos
Top Kudoed Authors
View All
Top