Bill payment

[Chunky66]

I recently paid my device plan but 02 took 2 lots

[TallTrees · Accepted solution]

Hi @Chunky66 

Welcome to the community 

It's an account related issue you need someone to access your account, can't be done from here but this may help here:

If it suits you contact o2 customer services on social media here 

(https://o2uk.co/O2CFB) , Facebook (https://o2uk.co/O2CTW) Twitter (https://o2uk.co/O2CIG) , Instagram 

they should be able to help you with this.
Best wishes TallTrees