cancel
Showing results for 
Search instead for 
Did you mean: 

Big Bundle

__becky997
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just purchased a big bundle SIM and have gone to top up on the O2 app. I topped up £15 for the bundle however, it’s only allowing me to use the £10 bundle. Does anyone know how I can switch to the £15 as of today and not next month? 

Message 1 of 4
261 Views
3 REPLIES 3

pgn
Level 74: Whizz kid
  • 35213 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Bundles and changes up or down work from the next renewal date, the next month, @__becky997 - https://www.o2.co.uk/help/pay-as-you-go/big-bundles

 

you could get a Snacking bolt-on to tide you over though: https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

 

Good luck!

Message 2 of 4
248 Views

MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@__becky997 

Just change your tariff in your myo2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
244 Views

RafaC
Former Staff
  • 1774 Posts
  • 157 Topics
  • 4 Solutions
Registered:

Hey @__becky997 were you able to sort this one out?

Message 4 of 4
220 Views