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Been told i cant reduce my contract

Anonymous
Not applicable

Hello, im on a galaxy s3 which i got on 2nd sept last yr, when i bought it i was told that after 12months i can drop my tarrif down 1 level, but when i spoke to some one to day they said no i have to wait the full 2 years. Is this the same for anyone else. i pay 37.50 a month and i hardly even call anyone lol.

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Anonymous
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Do you have any bolt ons you could cancel to reduce costs ?

Even though you won't be allowed to downgrade your tariff perhaps speak to 02 on 202 to see if they can move your tariff around to increase certain allowances and reduce others.

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adamtemp64
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all tariffs after march 2012 you cannot downgrade see the t&c section at the foot of the page

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Do you have any bolt ons you could cancel to reduce costs ?

Even though you won't be allowed to downgrade your tariff perhaps speak to 02 on 202 to see if they can move your tariff around to increase certain allowances and reduce others.
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