cancel
Showing results for 
Search instead for 
Did you mean: 

Been cut off

Heartless
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

It say on 02 we'd site that if you miss payment you have a month to pay my question is why did 02 give me two days my sister had massive heart attack which I told you but you didn't care plus you wanted me to pay for my service every month yet I only could have incoming calls. So the way I see it 02 have no customer care and just want money but its fine 02 my solicitor is drawing up a case as we speak 

Message 1 of 2
251 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Heartless 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
246 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Heartless 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
247 Views