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Been charged for Disney plus on my account

Pennypop1
Level 1: Joiner
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Please explain why have I been charged for Disney plus on my latest bill when I’ve never had this ..

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MI5
Level 94: Supreme
  • 124082 Posts
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@Pennypop1 

You must have opted in at some point in the past.

How to cancel here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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TallTrees
Level 43: Bright Spark
  • 8318 Posts
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Good Morning and welcome to the o2 Community Forum

We are a customer community and do not have access to accounts

You would need to ask o2 customer services/support

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 124082 Posts
  • 612 Topics
  • 20167 Solutions
Registered:

@Pennypop1 

You must have opted in at some point in the past.

How to cancel here Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
168 Views