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Barred phone

Daveking69
Level 1: Joiner
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Help with barred phone
Message 1 of 5
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Daveking69
Level 1: Joiner
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I need 02 to call me
Message 2 of 5
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MI5
Level 94: Supreme
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Registered:

@Daveking69 

You'll need to call from a different phone.

All numbers here Guide: Coronavirus Community Help and Support 

Or wait for @O2Lisa to come in tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Bambino
Level 84: Resplendent
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Registered:

@Daveking69 O2 will not call you. If your phone is barred because of a payment issue, you need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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Message 4 of 5
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O2Lisa
Former Staff
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Registered:

Good morningsmiling

Thanks for the tag @MI5, I can see you've messaged me alrady @Daveking69, thank you I'll be with you in a minuterelieved

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 5 of 5
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