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BEWARE. O2 Fraud

tcbflyr
Level 1: Joiner
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Hi.

Just thought i'd stop by to let you know about a chat message i just got. "From02: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.billo2contract.com

If you receive a message like this one, ignore it, It's a scam. 

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Martin-O2
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Hey guys,

 

we can confirm that O2 did not send this message and it is indeed a smishing text. Anyone who has received a fraudulent text message sent from ‘INFO’ please ignore it. If you’ve entered any information to the linked website then please contact Customer Service to reset your password and security question.

 

Please remember that O2 will never email or text anyone asking to verify personal or financial details.

COVID-19 support - Help and support from O2 during the lockdown
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Message 6 of 11
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Glory1
Level 43: Bright Spark
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Thanks for the heads up @tcbflyr. I've been lucky so far in not receiving any of the scam messages doing the rounds. But it's still helpful to know what's out there, just in case.....
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 2 of 11
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pgn
Level 75: Digital Don
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billo2contract.com? Scraping the bottom of the barrel these fraudsters are... 

 

Thanks for the heads-up, @tcbflyr.

 

 More info here if you need it:

 

 

 O2 Fraud Advice

Message 3 of 11
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rosie
Level 1: Joiner
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ive just received the text, i did click onn the link but then decided to go to my proper o2 account just to see all was well , have these people nothing better to do!!

Message 4 of 11
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Anonymous
Not applicable
This was mentioned in another thread a little while ago
Message 5 of 11
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Martin-O2
  • 8165 Posts
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  • 94 Solutions
Registered:

Hey guys,

 

we can confirm that O2 did not send this message and it is indeed a smishing text. Anyone who has received a fraudulent text message sent from ‘INFO’ please ignore it. If you’ve entered any information to the linked website then please contact Customer Service to reset your password and security question.

 

Please remember that O2 will never email or text anyone asking to verify personal or financial details.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 11
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Bambino
Level 84: Resplendent
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Message 7 of 11
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Anonymous
Not applicable

I just received the same text 

 

 

Message 8 of 11
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jonsie
Level 94: Supreme
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Many have received this from various numbers.

Can you edit your post so no one will be tempted to click on it @Anonymous . Advice as above I'm afraid.

Message 9 of 11
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PShok
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I have updated my security questions and password by myself, do I still need to contact customer services?

Message 10 of 11
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