This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Arrived abroad Not sending messages or receiving email

Society
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-09-2019 21:02

on ‎21-09-2019 21:02

Phone has not found provider her in Croatia not normally a problem

Message 1 of 8
1,595 Views
0 Kudos
7 REPLIES 7

jonsie
Level 94: Supreme
  • 97487 Posts
  • 615 Topics
  • 7227 Solutions
Registered:

on ‎21-09-2019 21:08

on ‎21-09-2019 21:08

Try cleaning the sim card and rebooting the phone @Society 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 8
1,591 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 153474 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎21-09-2019 21:22

on ‎21-09-2019 21:22

@Society 

Manually searching for a different network can sometimes help too. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
1,586 Views
0 Kudos

Society
Level 1: Joiner
In response to jonsie
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-09-2019 21:24

on ‎21-09-2019 21:24

Done that now cannot even get right time🤔

Message 4 of 8
1,584 Views
0 Kudos

Society
Level 1: Joiner
In response to jonsie
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-09-2019 21:26

on ‎21-09-2019 21:26

Cleaned and rebooted, now cannot even get right time 🤔

Message 5 of 8
1,583 Views
0 Kudos

MI5
Level 94: Supreme
In response to Society
  • 153474 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎21-09-2019 21:27

on ‎21-09-2019 21:27

Have you recently changed tariff or upgraded?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
1,577 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 97487 Posts
  • 615 Topics
  • 7227 Solutions
Registered:

on ‎21-09-2019 21:45

on ‎21-09-2019 21:45

It does sound like it's a network issue then so take it off auto connect and as suggested try a manual search.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 8
1,576 Views
0 Kudos

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎23-09-2019 12:24

on ‎23-09-2019 12:24

Hi @Society , welcome to our community!

Sorry to hear you're having some trouble connecting your phone in Croatia. Have you made any progress with this since you last posted? Any help from trying manually as suggested above?

Message 8 of 8
1,504 Views
0 Kudos
Top Kudoed Authors
View All
Top