cancel
Showing results for 
Search instead for 
Did you mean: 

Apple store

Paulina94
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, I have problem with Apple store payments . I’m with o2 and I have main payments on Apple store o2 mobile number and I can’t delete coz is Unable to Remove There is an active subscription on this account that requires at least one payment on file, but I don’t know what active subscription I have . How to check and delete this ? Thank you 

Message 1 of 4
803 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150130 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

@Paulina94 

O2 just bill what Apple advises so you need to cancel with Apple first. 

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
800 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150130 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

@Paulina94 

O2 just bill what Apple advises so you need to cancel with Apple first. 

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
801 Views

Paulina94
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

@MI5  thanks, I already found solution. I cancel my all active payments on Apple store and was worked. 

Message 3 of 4
783 Views

MI5
Level 94: Supreme
  • 150130 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

Yes, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
781 Views