cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Music

LotusMorals
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

4 days ago I received a new tablet contract, which states in the order details:

- Get up to six months free Apple Music £0.00

But how? It is a tablet, no messages here, and I have received no email with a code. Apple Music was/is indeed listed as an extra in the product description on the website. 

Message 1 of 4
562 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@LotusMorals 

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
544 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@LotusMorals 

You will receive a code by email in around 10 days time.

If nothing appears, call customer service.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
545 Views

LotusMorals
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you @MI5 !

Message 3 of 4
535 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
531 Views