on 04-12-2024 16:59
Hello I’ve notice on my statement I’ve used extra airtime I don’t see how I’ve used £50 something as I never go over can someone please help and explain this to me
thank you
on 04-12-2024 17:04
Hello @danielle30
We are a customer based community so we can't access accounts etc
Usually you can find extra charges listed in MYO2 in your account bills etc
If it is not there you should contact o2 customer services Here
Guide: How to find help & contact O2