Solved: Age restriction removal

Sharkinthedark · ‎13-06-2024

If you're a Pay Monthly customer, log in to My O2 on your browser. Select 'More' at the top of the page. And then 'Age Verification'.

I tried this from a guide- I cannot find the elusive 'more' at the top of the page, where is it?

MI5 · ‎13-06-2024

On 360, click on MyO2 top left, then under Other, far right, you will see age restricted content.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎13-06-2024

@Sharkinthedark See this guide: O2 Age restriction: what it is & how to manage it ... - O2 Community

I DO NOT WORK FOR O2

MI5 · ‎13-06-2024

@Sharkinthedark

On 360, click on MyO2 top left, then under Other, far right, you will see age restricted content.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sharkinthedark · ‎13-06-2024

I did follow it, but the tabs have changed names so are a bit useless, someone below answered how to access it

O2

Age restriction removal

Switch Up question

Unable to pay the bill

Possible Billing Error

Default PIN number

Check Direct Debit Billing Date